This page provides instant access to any recent changes in our procedures and operational matters. it will be updated as and when changes occur so please check when you login. You can also access this page via the links in the member information hub, member portal and our newsletter.
As we expect temperatures to drop over the next couple of months, condensation is inevitable. Each boat has a dehumidifier to help keep everything dry. Please stow off the boat (in your car) whilst boating and return them to the boat at the end of the trip. Ensure that shore power is connected, the dehumidifier plugged in, the drain hose if fully inserted and left to drain over the galley sink before leaving the boat.
Our standard office hours are Monday - Saturday 8.30am to 5.30pm.
For any operational issue please start by checking the member information hub or our operating manuals onboard the boats for the resolution. If the resolution is not covered in the manuals, please email email@example.com or call the office on 02380 001234.
Emergency duty contact outside of office hours
If you need to call the office outside of our standard office hours you will be directed to voicemail with 2 options.
Press 1 to leave a voicemail for non-urgent issues.
Press 2 for operational emergencies only. This will divert to a duty member of staff. Please be considerate and respectful in your use of this service.
As part of our ongoing commtiment to regularly update and improve the PL fleet, our Dufour 325 'Lizzie' is retiring from the fleet at the end of September. Along with several brand new additions to the sailing fleet in 2021, our new Oceanis 30.1 will be arriving in early 2022 to further bolster under 35ft sailboat availability.
The mechanical anchor windlass on our Axopar 28 'Pure Coincidence' has been decommissioned. Please raise and lower the anchor by hand. The anchor line should always be secured, using the cleats on the bow, with no load on the D ring inside the anchor locker.
Please check your junk/spam folder for any PL emails and add the Pure latitude team to your address book to avoid missing out on any future emails, updates and notices.
To access the MDL marina WiFi you will need to sign up to their Otium rewards programme.
MDL Otium accounts are set up manually, and it could take up to 72 hours to receive your account code. Your email address and account code can then be used to access the WiFi in any MDL marina.
We are currently experiencing a high demand for training and skippered bookings. If you would like to book an instructor, outside of our published events, please submit your request to us at least 3 weeks before your booking.
You must monitor the conditions when underway, and if necessary the side doors and roof should be kept closed to stop salt water spray from entering the saloon and aft cabin areas.
When leaving the boat please place the pink pool noodle between the roof cover and the roof to prevent water pooling.
Each boat has it own hosepipe and adaptors. They belong with the boat and no parts should be left on the pontoon taps after they have been used. Please take care with the adaptors and make sure they are returned to the boat after use, you will need them in other harbours and for washing down the boat down. The next member on board will also need them! We are regularly finding tap adapters, extension pipes to the reels and sometimes even complete hoses left behind which is time consuming to replace and annoying for you if you are the one missing hose parts when you need them.